This is the most efficient way to contact us. Our support staff continuously looks for new tickets and answers them on 24x7x365 day basis. When you open a new ticket, you will get a ticket confirmation number. Please keep this number handy. Average response time is 1 hour.

To send us a support ticket, please go to our HELPDESK

Although it is recommended that you use our ticket system, customers may also contact us for support on the following email addresses.

Technical Support
Billing Support

atomic media
marketing department
3rd floor, 422 Richards Street
Vancouver, British Columbia
Canada V6B 2Z3