Atomic Media offers several methods to contact us. HelpDesk is the fastest, easiest way for our clients to get answers to questions, and attention to problems. Atomic Media staff continuously checks for HelpDesk tickets and responds to them on 24/7 basis, 365 days a year. When you contact us with a HelpDesk ticket, a confirmation number is given to you. Please keep this number handy. Average response time is 1 hour.

We recommend that our clients use the HelpDesk system, although all clients and customers are welcome to contact us at any of the following email addresses.

HelpDesk - Client Support
Technical Support - Technical issues and questions
Billing Support - Account or billing inquiries

atomic media
marketing department
3rd floor, 422 Richards Street
Vancouver, British Columbia
Canada V6B 2Z3